Relief Customer Service Representative

3 weeks ago


Amarillo, Texas, United States VESTIS Full time
{"Responsibilities": "

As a Relief Customer Service Representative at Vestis, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to exceed customer expectations and requirements, while also meeting and exceeding individual sales growth goals.

Key Responsibilities:

* Safely operate a company step van to provide products and services to clients
* Verify daily preventative maintenance of vehicle and maintain proper operator documentation
* Manage daily route independently to ensure accurate and timely delivery of product
* Load/unload product per company policies, procedures, and guidelines
* Review invoices daily for complete and accurate information and make corrections as needed
* Meet sales goals and promote overall route growth to enhance profitability
* Develop leads/prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts
* Assist the sales organization with the procurement of additional new business
* Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers
* Monitor customer feedback and handle customer issues in a prompt and courteous manner

"
, "Requirements": "

To be successful in this role, you will need to have:

* A minimum of 21 years of age
* A valid driver's license
* Excellent driving record
* Customer service experience with a wide variety of consistent customer contact
* Strong math and basic computer skills
* Demonstrated experience selling services/products and generating new business preferred
* Excellent customer service and verbal communication skills required
* Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns

"
, "Working Environment": "

As a Relief Customer Service Representative, you will be working in a fast-paced environment with varying weather conditions. You will be required to lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. You will also be required to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.

"
, "Education": "

A high school degree or equivalent is required.

"
, "License Requirements": "

A valid driver's license is required.

"
}

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