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Starbucks Team Leader at Newark Airport

2 months ago

Newark, New Jersey, United States Villa Restaurant Group Full time
Position Overview

Location
Starbucks at Newark Liberty Airport - Terminal A

Company Overview

Villa Restaurant Group is a diverse global restaurant organization, operating both quick-service and full-service dining establishments. Our portfolio includes a variety of brands that cater to different culinary preferences and dining experiences.

Role Summary

As a Starbucks Shift Supervisor, you will be instrumental in managing the daily functions of our Starbucks location at Newark Liberty Airport. Your leadership will ensure that our team delivers exceptional service and maintains high standards of product quality. This role involves overseeing a team of baristas, fostering a positive work environment, and ensuring operational excellence.

Key Responsibilities:
  • Leadership: Inspire and guide your team, promoting a collaborative and inclusive atmosphere. Supervise daily operations and assign tasks effectively.
  • Customer Engagement: Deliver outstanding service by warmly welcoming customers, assisting with orders, and addressing any inquiries or concerns.
  • Quality Assurance: Uphold the highest standards of beverage and food preparation, ensuring adherence to established recipes and guidelines.
  • Training: Onboard and mentor new baristas, instilling company values and service standards while providing continuous feedback.
  • Inventory Control: Support inventory management by monitoring stock levels and assisting with ordering supplies.
  • Financial Transactions: Accurately handle cash and manage the cash register, ensuring compliance with cash-handling protocols.
  • Health and Safety: Maintain a clean and safe environment by following health regulations and food safety practices.
  • Scheduling: Collaborate with management to create effective shift schedules that meet operational needs.
  • Administrative Duties: Complete necessary paperwork and reports as required.
Qualifications:
  • High school diploma or equivalent.
  • Prior experience in a supervisory role, ideally within a café or restaurant setting.
  • Strong passion for coffee and familiarity with Starbucks products (certification as a Starbucks Barista is advantageous).
  • Excellent communication and interpersonal skills.
  • Proficient problem-solving abilities and a professional approach to customer service.
  • Ability to thrive in a fast-paced environment and manage multiple tasks.
  • Willingness to work flexible hours, including evenings and weekends.
Physical Requirements:
  • Ability to stand for extended periods.
  • Capability to lift and carry items weighing up to 30 pounds.
  • Comfortable with bending, stooping, and reaching.
Benefits:
  • Competitive salary structure.
  • Paid time off for personal needs.
  • Comprehensive medical benefits.
  • Discounts on meals.
  • Robust training programs.
  • Opportunities for career advancement.
  • A positive and engaging workplace culture.
  • Flexible scheduling options.
Villa Restaurant Group is an Equal Employment Opportunity Employer.