Part-Time Customer Relations Specialist

5 days ago


Tulalip, Washington, United States The Tulalip Tribes Full time

About the Role:

The Tulalip Tribes is seeking a highly skilled and detail-oriented Part-Time Customer Relations Specialist to join our team. As a key member of our Customer Relations department, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information to customers regarding our services and policies.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Maintain accurate records of customer interactions and correspondence.

Requirements:

  • High School Diploma or GED equivalent.
  • At least six months of experience in an office setting, including scanning and filing documents.
  • Experience using multi-line phones.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and interpersonal skills.

Preferred Qualifications:

  • Previous experience in a customer service or relations role.
  • Knowledge of customer service software and systems.

What We Offer:

  • A competitive hourly rate of $17.09.
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.

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