Technical Support Specialist
2 weeks ago
At Della Infotech, we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our internal and external clients.
Key Responsibilities:- Provide technical support for hardware and software issues
- Assist with troubleshooting and resolving technical problems
- Collaborate with other teams to ensure seamless support
- Develop and maintain knowledge of technical systems and processes
- 2+ years of experience in a desktop support role
- Strong technical troubleshooting skills
- Excellent communication and customer service skills
- Ability to work efficiently and independently
- Experience with ticketing software
- Knowledge of remote desktop tools
- Understanding of hardware and software components
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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