Front Desk Receptionist

3 days ago


San Antonio, Texas, United States The Inspire People Full time
Spa Front Desk Receptionist

We are seeking a highly skilled and enthusiastic Spa Front Desk Receptionist to join our team at The Inspire People/Massage Heights San Antonio. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our guests.

Responsibilities:
  • Provide warm and welcoming greetings to guests and members
  • Answer phone calls with excellent phone etiquette and a positive tone
  • Maintain a professional and mature demeanor at all times
  • Build rapport with guests and members while waiting in the lobby
  • Schedule appointments, check guests and members in and out, and collect payments using our robust software system
  • Present and sell membership programs to new guests
  • Retain members by providing an exceptional client experience
  • Work efficiently in a fast-paced environment
Requirements:
  • Reliable transportation to commute between all five of our locations
  • Outstanding customer service and problem-solving skills
  • A positive attitude and friendly demeanor
  • Excellent phone etiquette and communication skills
  • Ability to receive feedback and integrate it into your work
  • Flexibility to work a non-traditional schedule
  • Ability to multi-task and prioritize tasks
Benefits:
  • Competitive pay with $1/hour increases every 6 months and quarterly bonuses
  • Medical benefits available (full-time only)
  • Paid time off
  • Free monthly massages and facials
  • Team member discounts
  • Employee assistance program


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