Senior Enterprise Operations Specialist
2 days ago
We are seeking a highly skilled Senior Enterprise Operations Specialist to join our team at the State of Oregon. As a key member of our Enterprise Operations team, you will play a critical role in maintaining the stability and performance of our state IT systems.
As a Senior Enterprise Operations Specialist, you will be responsible for planning, developing, implementing, and maintaining our Enterprise monitoring systems in support of Data Center Services (DCS) 24/7 operations. You will analyze trends and metrics to anticipate potential problems, collaborate with cross-functional teams to resolve incidents and improve monitoring processes, and create and maintain documentation related to monitoring procedures and configurations.
Key Responsibilities:
- Design and implement Enterprise monitoring systems to ensure seamless operation of complex IT systems
- Analyze trends and metrics to anticipate potential problems and improve monitoring processes
- Collaborate with cross-functional teams to resolve incidents and improve monitoring processes
- Create and maintain documentation related to monitoring procedures and configurations
- Design dashboards, views, and alerts for use by all DCS technical teams
Requirements:
- Seven (7) years of information systems experience in enterprise-class infrastructure systems design or product management, or utilization of an enterprise monitoring solution to provide analysis, interpretation, and visualization of enterprise performance
- Associate's degree or higher in Computer Science, Information Technology, or related field, or completion of a two (2) year accredited vocational training program in information technology or related field
- Strong analytical and problem-solving skills, with ability to work with little guidance when performing architectural technology functions
- Excellent communication and collaboration skills, with ability to lead and navigate cross-functional teams
- Fluency in IT service management frameworks such as ITIL, continuous improvement, and/or software development lifecycle
Benefits:
- Flexible work schedule for better work/life balance
- 11 paid holidays a year
- Strong job satisfaction working in a highly team-oriented environment
- Advancement and learning opportunities that will help grow your career with the State of Oregon
Equal Opportunity Employer:
The State of Oregon is an equal opportunity employer committed to workforce diversity. We encourage women and people of color to apply for this position.
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