Athletic Ticket Office Student Associate
2 weeks ago
Position Overview
The Athletics Ticket Office at Purdue University plays a crucial role in managing ticket sales for various sports, including football, basketball, volleyball, and baseball.
Student workers typically contribute between 5 to 12 hours per week in the office, alongside participating in an equal number of athletic events.
All student employees are expected to attend all home football games and demonstrate reliability and commitment as part of the Athletics Ticket Office team.
KEY RESPONSIBILITIESFacilitate ticket sales at the office during operational hours and at events
Respond to inquiries regarding ticket pricing, policies, and provide general information about the athletic department to patrons
Deliver outstanding customer service to John Purdue Club members, Purdue students, the general public, and all internal and external stakeholders
Effectively address and resolve customer complaints and issues during regular business hours and at events
Adhere to all NCAA, Big Ten, and Purdue University regulations and policies
Perform additional duties and responsibilities as assigned
REQUIREMENTS
Exhibit exceptional customer service abilities, strong communication skills, and effective problem-solving capabilities
Follow both verbal and written instructions accurately
Establish and maintain effective working relationships with clients, colleagues, and other staff within the athletic department
Work effectively both independently and as a reliable member of a team
Maintain positive working relationships with co-workers and other staff in the athletic department
Note: This role requires attendance at numerous athletic events, including all home football games, which may involve working evenings, weekends, and some holidays or breaks.
Education
0
Experience
0
FLSA Status
Non-Exempt
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