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Customer Service Representative

2 months ago

Medina, Ohio, United States SFS Group USA, Inc. Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Apprentice. As a key member of our sales team, you will be responsible for managing complete customer service from order entry through final delivery.

Key Responsibilities
  • Facilitate and coordinate communications between Sales, Engineering, Logistics, Production, and Distribution teams
  • Learn aspects of ERP transactions, customer support/communications, account management, logistics, and finance
  • Participate in a finance and accounting rotation in our corporate office
What We Offer
  • Competitive starting wage with increases every 3 months based on performance
  • Participation in Group medical, dental, vision, and 401K plan
  • Profit sharing each year
  • Paid holidays plus pro-rated vacation
  • Working in a supportive team atmosphere
  • Schedule flexibility
  • Opportunity to collaborate with Swiss colleagues
  • Mileage reimbursement to/from school
  • Paid time in the classroom
  • $150 safety shoe reimbursement
  • Education reimbursement for additional courses
About SFS Group USA, Inc.

SFS Group USA, Inc. is a manufacturer of safety components for the automotive industry. We are a Swiss-owned corporation that offers a unique, European-based work culture in a state-of-the-art plant. Our company has a strong commitment to innovation, quality, and customer satisfaction.

Why Join Our Team?

We are looking for an individual who has an interest in business management and sales, and is willing to learn. As a member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will be part of a highly valued sales team and have the chance to start a rewarding career.