Sales and Customer Service Representative

5 days ago


Medina, Ohio, United States Sure-Foot Industries Corp Full time
Job Opportunity

Sure-Foot Industries Corp. is seeking a highly motivated and skilled Inside Sales and Customer Service Representative to join our dynamic sales, marketing, and customer response team.

This role requires a strong communicator with excellent interpersonal skills to engage with customers, provide exceptional service, and drive sales growth. The ideal candidate will be a problem solver, a creative thinker, and a team player who is passionate about delivering outstanding results.

Key Responsibilities
  • Contact, qualify, and manage in-bound leads to convert them into customers.
  • Self-generate, research, and outbound prospect to identify new business opportunities.
  • Provide exceptional customer service, respond to customer inquiries, and resolve issues in a timely and professional manner.
  • Manage customer relationships, build trust, and identify opportunities to upsell and cross-sell products.
  • Process credit applications, set up new customers, and manage customer notes.
  • Enter sales orders, send acknowledgments, and generate proper documentation.
  • Manage accounts receivable, review account status, and investigate and resolve receivable disputes.

The successful candidate will be a dynamic and dependable individual with excellent communication skills, a strong work ethic, and a passion for delivering exceptional results. If you are a motivated and results-driven professional looking for a challenging and rewarding role, we encourage you to apply.



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