Elevator Operations Manager

2 weeks ago


Cincinnati, Ohio, United States Otis Elevator Company Full time
Job Title: Elevator Operations Manager

We are seeking a highly motivated Elevator Operations Manager to drive productivity and performance of modernization projects for our branch and customers.

The successful candidate will be responsible for leading field operations, customer satisfaction, and overall general business management.

Key Responsibilities:
  • Direct, supervise, and lead the performance of field operations for the Modernization side of our business
  • Supervise mechanics and installation teams
  • Achieve all financial performance targets, including profit and working capital
  • Conduct field education training to ensure a safe working environment
  • Regularly perform field safety audits, jobsite inspections, and develop site safety/logistics plans
  • Coordinate all material deliveries and issuing purchase orders
  • Develop and maintain professional and productive relationships with co-workers, field employees, clients, and others in contact with the job
  • Forecast and schedule labor resources to ensure successful project completion, maintain customer quality assurance, and improve efficiencies
  • Analyze situations and develop contingencies for estimates
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred
  • Ability to work in a highly team-oriented and dynamic environment
  • Strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
  • Self-motivated and able to manage many simultaneous projects and responsibilities
  • Strong leadership skills and goal-orientated with strong time management and organizational skills
  • Elevator industry experience or experience leading field level associates/technicians in a similar industry preferred
About Us:

Otis Elevator Company is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

We are a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering, and Major Projects.

We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, and Quality in all that we do.

We are an Equal Opportunity/Affirmative Action Employer and welcome applications from all qualified candidates.



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