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Lead Product Operations Strategist
2 months ago
Company Overview:
Credit Acceptance Corporation is recognized as a leading entity in the automotive finance sector, celebrated for its exceptional workplace culture and commitment to excellence. Our dedicated team members drive our success, and we pride ourselves on our stability and growth in the used car finance industry.
Position Summary:
The Senior Product Operations Manager plays a pivotal role in establishing and upholding product management standards across various product delivery streams. This position collaborates with key stakeholders throughout the product development lifecycle to define and implement best practices, foster learning, and promote the adoption of these standards. The individual in this role is instrumental in enhancing product management practices to maximize market impact.
Key Responsibilities:
- Process Improvement: Lead initiatives to enhance product management practices across multiple teams, implementing processes that elevate product management maturity and ensure successful commercialization.
- Product Readiness: Facilitate stakeholder meetings, manage program risks, and communicate effectively with all levels of the organization to drive accountability and decision-making.
- Voice of Customer: Cultivate a customer-centric environment, leveraging insights to inform product strategies and prioritize initiatives based on customer feedback.
- Product Launch Leadership: Oversee the development and execution of comprehensive product launch strategies, ensuring all partners are equipped with necessary information for successful implementation.
- Define and Measure Success: Establish metrics and processes to track product performance, assisting teams in developing action plans for any arising risks or issues.
Competencies Required:
To excel in this role, candidates should demonstrate a customer-centric approach, strong business acumen, transformational leadership qualities, and effective communication skills. The ability to adapt to change and drive stakeholder engagement is crucial.
Qualifications:
Candidates should possess a college degree or equivalent experience, with a minimum of 7 years in product management or a related field. A strong understanding of agile methodologies and proficiency in relevant productivity tools is essential.
Compensation and Benefits:
The targeted compensation for this position ranges from $165,000 to $192,000, complemented by an annual bonus plan and a comprehensive benefits package that includes a 401(K) match, parental leave, and tuition reimbursement.
Company Values:
Our culture is built on positivity, respect, insightfulness, direct communication, and accountability. We are committed to providing an inclusive work environment and value diversity in our workforce.
