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Front Office Manager

2 months ago

St Louis, Missouri, United States Midas Hospitality Full time
Front Office Manager - Element Hotel

Midas Hospitality is proud to be recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter), ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks, and #11 for women.

Embark on Your Career with Midas Hospitality:

Midas Hospitality is in search of a Front Office Manager to oversee our operations at the Element hotel. This role will lead front desk personnel and manage all facets of the front office.

Key Responsibilities:
  • Ensure the efficient and professional operation of the front desk.
  • Facilitate seamless check-in and check-out processes for all guests by managing guest accounts effectively.
  • Organize and conduct regular staff meetings.
  • Continuously review desk operations for accuracy and consistency, providing coaching and guidance to staff as needed.
  • Manage shift coverage during staff shortages or absences, including overseeing night audit shifts.
  • Establish weekly work schedules.
  • Guarantee that all areas of the Front Desk and Lobby comply with BSA regulations.
Ideal Candidate Profile:
  • A minimum of one year of experience as a front desk agent.
  • At least one year of experience in a supervisory capacity.
About Midas Hospitality:

Since our inception in 2006, Midas Hospitality has grown into a thriving enterprise with over 1,000 dedicated team members. We currently operate more than 40 hotels across 14 states, focusing on select-service and extended-stay properties for esteemed brands such as Marriott, Hilton, and IHG. At Midas Hospitality, we prioritize our people, creating an environment where employees thrive, financial partners appreciate the results, and guests enjoy exceptional experiences.

As a people-centric organization, we provide growth opportunities and a comprehensive benefits package for those who are committed to serving others and possess a strong work ethic. We strive to offer competitive compensation and recognize the contributions of our associates.

Our benefits include, but are not limited to:
  • Access to growth and development resources.
  • Generous PTO policies.
  • Medical, Dental, and Vision Coverage.
  • 401k matching.
  • Employee Assistance Program.
  • Discounted products and services.
Midas Hospitality is committed to maintaining a drug-free workplace and is an equal opportunity employer.