Radiology Front Office Coordinator
1 month ago
Key Responsibilities:
As a Radiology Front Office Coordinator, you will be responsible for providing exceptional patient service and support to our patients and referring professionals. Your duties will include:
- Registering patients and processing payment plans and copays
- Answering phones and handling calls in a friendly and efficient manner
- Acting as a liaison between technologists and patients, relaying messages regarding scanner status and clinic information
- Maintaining the front office lobby area, including straightening magazines and organizing coffee supplies
- Ordering office supplies as needed
- Pushing imaging via electronic interfaces
- Completing confirmation calls and providing preparation instructions to patients
- Faxing reports, billing information, and medical release forms as requested
Insurance and Scheduling:
You will also be responsible for verifying patient insurance, pre-certifying exams, and obtaining insurance authorization. Additionally, you will schedule referrals, ensure proper authorizations are obtained, and process requests for image orders and CDs from referring physicians and patients.
Requirements:
To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in using electronic interfaces and have a strong attention to detail.
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