Radiology Front Office Coordinator

1 month ago


St Louis, Missouri, United States RAYUS Radiology Full time

Key Responsibilities:

As a Radiology Front Office Coordinator, you will be responsible for providing exceptional patient service and support to our patients and referring professionals. Your duties will include:

  • Registering patients and processing payment plans and copays
  • Answering phones and handling calls in a friendly and efficient manner
  • Acting as a liaison between technologists and patients, relaying messages regarding scanner status and clinic information
  • Maintaining the front office lobby area, including straightening magazines and organizing coffee supplies
  • Ordering office supplies as needed
  • Pushing imaging via electronic interfaces
  • Completing confirmation calls and providing preparation instructions to patients
  • Faxing reports, billing information, and medical release forms as requested

Insurance and Scheduling:

You will also be responsible for verifying patient insurance, pre-certifying exams, and obtaining insurance authorization. Additionally, you will schedule referrals, ensure proper authorizations are obtained, and process requests for image orders and CDs from referring physicians and patients.

Requirements:

To be successful in this role, you will need to have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in using electronic interfaces and have a strong attention to detail.



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