Clinical Services Coordinator II

1 week ago

Tampa, Florida, United States Paradigm Full time

POSITION OVERVIEW

The Clinical Solutions Associate II is responsible for providing effective administrative support to the Director of Clinical Services (DCS) and the Network Manager (NWM) in managing contracts. This role involves ensuring that all customer deliverables are tracked and submitted within established timelines, facilitating communication among patient management teams, and offering comprehensive support to both the DCS and NWM to develop proactive management strategies.

KEY RESPONSIBILITIES:

  • Collaborate with the Director of Clinical Services to oversee the creation of new contracts, including participation in clinical discussions, documentation tracking, and budget development.
  • Facilitate and document outcomes of patient-related meetings as requested by the Director of Clinical Services.
  • Investigate and record patient-related costs and provider rates to inform budget planning and management, utilizing electronic resources and CPT codes.
  • Ensure efficient administrative handling of all assigned Paradigm cases, including the management of patient reimbursement requests and related documentation.
  • Monitor all customer deliverables to guarantee timely submissions that align with company performance standards, initiating corrective action plans for any delays.
  • Guide the administrative team in accurately entering patient demographic information into the electronic data collection system.
  • Engage in the report review process as dictated by established workflow protocols.
  • Act as the primary administrative liaison for case-specific Network Managers, providing guidance on deliverable timelines, budget management, and addressing inquiries from Network Managers, patients, or providers.
  • Coordinate with assigned administrative Network Business contacts to educate them on Paradigm processes, product updates, and performance issues.
  • Work collaboratively with other internal departments (Contracting, Bill Review, Accounting) to resolve patient and provider-related issues.
  • Contribute to the development of procedures and workflows for the Clinical Solutions Associate team and the broader Clinical Operations team.
  • Participate in company initiatives requiring representation from the Clinical Solutions Associate II role, as directed by management.
  • Ensure equitable distribution of case loads among all Clinical Solutions Associate II positions.
  • Engage in the establishment and adoption of best practices within the Clinical Solutions Associate team.
  • Provide backup support for team members as needed, as requested by management.
  • Adhere to Paradigm's IT security policies and requirements.
  • Safeguard Paradigm-related IT credentials and report any security incidents in accordance with established policies.

QUALIFICATIONS:

  • Education: A Bachelor's degree from an accredited institution is preferred.
  • Experience: A minimum of three to five years of progressively responsible customer service experience, with at least three years in provider relations or healthcare. A strong medical background is essential, including a comprehensive understanding of medical terminology and healthcare principles. Proven ability to manage multiple tasks in a fast-paced environment. Proficiency in various computer applications, including Microsoft Office Suite.
  • Language Skills: Excellent verbal communication skills and a professional phone demeanor. Ability to read and understand instructions, correspondence, and medical reports. Proficient in writing correspondence and utilizing email effectively. Capable of presenting information in individual and small group settings.
  • Analytical Skills: Strong analytical abilities to identify problems, gather data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions and manage both abstract and concrete variables. Demonstrated capacity to analyze complex situations and make sound decisions.
  • Any combination of education, experience, and knowledge that demonstrates the ability to perform the functions of the position will be considered.

Paradigm is committed to fostering a diverse and inclusive workplace, believing it is essential to our mission of transforming lives and providing compassionate care. We strive to create a culture that reflects the diversity of the society we serve, empowering our team to deliver the highest levels of service. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

  • Clinical Operations Specialist II

    2 weeks ago

    Tampa, Florida, United States Paradigm Full time

    SUMMARYThis role is responsible for providing essential administrative support to the Director of Clinical Services (DCS) and the Network Manager (NWM) in the comprehensive oversight of contractual agreements. This includes monitoring all client deliverables to ensure they are completed within designated timelines, facilitating communication among patient...

  • Clinical Care Coordinator

    1 week ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job OverviewOur Mission is to provide exceptional healthcare services in our community.Position Title:Clinical Care Coordinator - Registered Nurse (RN)Department:Hospital MedicineReports To:Associate DirectorRole Summary:The RN Clinical Care Coordinator is an integral part of the care management team, collaborating with Hospitalists to enhance patient health...

  • Administrative Coordinator II

    1 month ago

    Tampa, Florida, United States Johns Hopkins Medicine Full time

    Administrative Coordinator II Position Summary:Responsible for managing and coordinating a variety of department projects, activities, reports, schedules, collection and management of data for projects and work in progressDevelops office procedures to ensure efficient and timely operationsProvide administrative support and perform general office management...

  • Clinical Care Coordinator

    2 weeks ago

    Tampa, Florida, United States Gracepoint Full time

    Job OverviewPOSITION SUMMARY:The Clinical Care Coordinator at Gracepoint's Adult Emergency Crisis Stabilization facility is responsible for providing advocacy, coordination, and continuity of evidence-based care for individuals and families in need. This role involves a collaborative approach to triage, assessment, planning, and communication, as part of a...

  • Clinical Care Coordinator

    1 week ago

    Tampa, Florida, United States Gracepoint Full time

    Job OverviewPOSITION SUMMARY:The Clinical Care Coordinator at Gracepoint's Adult Emergency Crisis Stabilization facility is responsible for providing advocacy, coordination, and continuity of evidence-based care for individuals and families in need. This role involves a collaborative approach to triage, assessment, planning, and communication, working as...

  • Clinical Triage Coordinator

    1 week ago

    Tampa, Florida, United States Gracepoint Full time

    Clinical Triage Coordinator Position at GracepointPossession of a Bachelor's degree in a relevant Human Services field.Ability to read, analyze, and interpret clinical documentation, procedures, or regulatory guidelines.Proficient in writing reports and documenting clinical activities.Effective verbal communication skills to provide information to managers,...

  • Clinical Care Coordinator

    1 week ago

    Tampa, Florida, United States Gracepoint Full time

    Job OverviewPOSITION SUMMARY:The Clinical Care Coordinator at Gracepoint's Adult Emergency Crisis Stabilization facility is responsible for providing advocacy, coordination, and continuity of evidence-based support for individuals and families in need. This role involves a collaborative approach to triage, assessment, planning, and communication, as part of...

  • Clinical Care Coordinator

    1 week ago

    Tampa, Florida, United States Tampa General Hospital Full time

    Position Overview:The Clinical Care Coordinator is essential in optimizing patient access and enhancing the quality of healthcare delivery through clinical knowledge, leadership, and strategic thinking. This role emphasizes the latter stages of patient care, focusing on resolving care delays and discharge challenges.The Coordinator will oversee, prioritize,...

  • Clinical Operations Coordinator

    2 weeks ago

    Tampa, Florida, United States Concierge Home Care Full time

    Job OverviewConcierge Home Care is expanding, and we are seeking a Clinical Operations Coordinator to enhance our team.______________________________________________ Role Summary:The Clinical Operations Coordinator plays a crucial role in supporting the Agency's clinical team by managing the scheduling of clinician and patient appointments.Key...

  • Clinical Nurse Coordinator

    1 week ago

    Tampa, Florida, United States HCA Florida South Tampa Hospital Full time

    Join Our Team as a Clinical Nurse Coordinator At HCA Florida South Tampa Hospital, we prioritize the well-being of our nursing staff, offering a supportive environment that fosters professional growth and development. About Us: We are part of HCA Healthcare, the leading provider of healthcare services in the nation. Our hospital is dedicated to delivering...

  • Clinical Research Coordinator

    2 weeks ago

    Tampa, Florida, United States Actalent Full time

    Company Overview: Actalent is a prominent leader in engineering and scientific services, providing tailored talent solutions to drive innovation and efficiency in various sectors. Position Summary: We are in search of a committed Clinical Research Coordinator to become a vital part of our team. Key Responsibilities: Manage reception tasks, including handling...

  • Clinical Education Coordinator

    1 week ago

    Tampa, Florida, United States Keiser University Full time

    Position Overview:Oversee and manage the operations of the clinical education programSupport and guide students throughout their clinical trainingCollaborate with faculty to enhance curriculum deliveryEnsure adherence to program standards and regulationsKey Responsibilities:Monitor student interactions at clinical locationsAssist students in executing their...

  • Healthcare Operations Coordinator

    5 days ago

    Tampa, Florida, United States Allmed Staffing Inc Full time

    Job SummaryWe are seeking a highly skilled Patient Care Coordinator to join our team at Allmed Staffing Inc. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our healthcare services.Key Responsibilities:Member Eligibility Determination: Verify member eligibility for healthcare services and benefits.Referral...

  • Research Coordinator

    4 weeks ago

    Tampa, Florida, United States Matrix Clinical Research Full time

    Benefits:Competitive salaryHealth insuranceJob SummaryMust have 2 consecutive years recent experience in a trial studyResponsibilities · Provide clinical research support to investigators to prepare for and execute assigned research studies, including:· Review study protocols, Case Report Forms (CRFs), other study-specific documents, and electronic data...

  • Clinical Education Coordinator

    1 week ago

    Tampa, Florida, United States Keiser University Full time

    Position Overview:Oversee and manage the activities of the clinical education programGuide and support students during their practical trainingCollaborate with faculty to enhance curriculum deliveryEnsure adherence to program standards and regulationsKey Responsibilities:Monitor student interactions at clinical locationsAssist students in their...

  • Healthcare Services Coordinator

    1 week ago

    Tampa, Florida, United States CarepathRx Full time

    CarepathRx revolutionizes hospital pharmacy operations, transforming them from mere cost centers into dynamic revenue-generating entities through an innovative blend of technology, premier pharmacy services, and comprehensive support services. Position Overview: Key Responsibilities: Act as a positive and effective representative of The Center, showcasing...

  • Healthcare Services Coordinator

    2 weeks ago

    Tampa, Florida, United States CarepathRx Full time

    CarepathRx revolutionizes hospital pharmacy by transforming it from a cost center into a vital revenue stream through an innovative blend of technology, premier pharmacy services, and comprehensive support services. Position Overview: Key Responsibilities: Act as a positive and effective representative of The Center, introducing the complete range of...

  • Supervisor Clinic Coordinator

    1 week ago

    Tampa, Florida, United States Florida Medical Clinic Full time

    Job SummaryThis is a full-time opening for an Office Supervisor at Florida Medical Clinic. The ideal candidate will have at least one year of supervisory experience in an outpatient medical office setting. The successful candidate will be organized, detail-oriented, and able to learn and adapt to new systems and procedures.Key ResponsibilitiesManage and...

  • Mortgage Loan Consultant II

    1 week ago

    Tampa, Florida, United States PennyMac Financial Services, Inc. Full time

    Position Title: Home Loan Specialist IIRequisition ID: [Not Specified]Location: United StatesPosition Type: RegularCategory: Mortgage OperationsEducation Requirement: Associate's DegreeExperience Required: Minimum of 3 yearsSalary Range: $40,000 - $60,000Company Overview: PennyMac Financial Services, Inc. is a leading provider of mortgage banking services....

  • Healthcare Services Coordinator

    2 weeks ago

    Tampa, Florida, United States CarepathRx Full time

    At CarepathRx, we revolutionize hospital pharmacy by transforming it from a cost center into a dynamic revenue-generating entity through an innovative blend of technology and premier pharmacy services. Position Overview: Key Responsibilities: Act as a positive and effective representative of the organization, showcasing the comprehensive range of services...