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Vice President of Operations Management

2 months ago

Atlanta, Georgia, United States CNA Search Full time

Job Overview
The Vice President of Operations Management plays a pivotal role in formulating strategies, guiding teams across franchise locations, and collaborating with various stakeholders to enhance the overall effectiveness and value of the management portfolio.

Key Responsibilities
Operational Oversight:
The VP ensures seamless operations across all facets, including business development, revenue optimization, property upkeep, guest services, and vendor partnerships. This role encompasses the hiring process, performance evaluations, and training initiatives for all personnel.

Strategic Direction:
Establishes and communicates the operational strategy to maximize rental income, occupancy levels, and guest satisfaction across all business sites. This includes market analysis, pricing strategy oversight, and identifying potential growth avenues.

Financial Stewardship:
The VP manages budgeting, financial reporting, and cost management, working closely with finance teams to ensure profitability and effective resource allocation.

Quality Control:
Maintaining high standards across rental properties is essential. The VP sets and monitors cleanliness, safety, and guest experience benchmarks.

Leadership Development:
Works collaboratively with leadership to achieve company objectives while providing expertise on operational projects and systems. This includes motivating property managers and staff, ensuring effective communication, and identifying training needs.

Marketing Collaboration:
The VP partners with marketing teams to drive business growth, attract guests, and manage online presence, while exploring partnerships and distribution opportunities.

Technological Advancements:
Staying abreast of industry technologies, such as property management software, is crucial. The VP identifies, recommends, and implements new processes and systems to enhance organizational efficiency.

Administrative Excellence:
Maintains operational protocols, allocates resources effectively, and monitors key performance indicators to ensure success.

Qualifications
Minimum of 5 years of management experience in short-term rental property management. A valid driver's license is required, along with a Real Estate Broker's license. Candidates should possess experience in daily operations of short-term/vacation rental management, including revenue management, and have a strong technological aptitude.

Advanced proficiency in Microsoft Office, particularly Excel and Word, is essential. Attention to detail, excellent time management, and a commitment to providing exceptional client service are critical. Strong analytical and problem-solving skills, along with superior interpersonal abilities, are necessary for success in this role.

Education
A Bachelor's degree in business administration or a related field is required; an MBA or Master's degree is preferred.