Employee Benefits Account Manager

4 weeks ago


Memphis, Tennessee, United States Adams Keegan Full time
Job Title: Employee Benefits Account Manager

At Adams Keegan, we are seeking a highly skilled Employee Benefits Account Manager to join our team. As a key liaison between our clients and internal teams, you will be responsible for managing complex employee benefits accounts, ensuring client satisfaction and retention.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary contact for assigned employee benefits accounts, understanding client needs, objectives, and challenges.
  • Account Maintenance: Coordinate renewals, open enrollments, and plan changes, collaborating with carriers and vendors to ensure seamless service delivery.
  • Problem Resolution: Address client concerns and resolve issues promptly, advocating for clients within the organization.
  • Sales Support: Process applications, payments, and enrollments, assisting in proposal development and presentations.
  • Data Management: Maintain accurate records, reports, and documentation, utilizing agency management systems effectively.

Requirements:

  • 3+ years of experience in insurance or benefits-related field.
  • Bachelor's degree preferred.
  • Excellent customer service, communication, and presentation skills.
  • Proficient software experience, including strong Microsoft Excel skills.
  • Willing to obtain Life & Health Insurance License.

Benefits:

  • Hybrid Schedule
  • Health Insurance
  • Paid Time Off
  • 401k


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