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Supplier Management Director

2 months ago

White Plains, New York, United States Sumitomo Mitsui Banking Corporation Full time
Job Title: Supplier Management Director

Join Sumitomo Mitsui Banking Corporation (SMBC) as a Supplier Management Director and take on a critical role in ensuring the effective management of our supplier relationships. As a key member of our Third Party Management Operations team, you will be responsible for overseeing the performance of our critical and high-risk suppliers, as well as other suppliers deemed important for business operations.

Key Responsibilities:
  • Develop and implement supplier management processes, practices, and standards to ensure supplier/contract performance, rationalization, and alignment across the enterprise.
  • Develop a framework to support and assist the business in establishing supplier oversight through supplier-level quarterly business reviews for SMBC's (and its affiliates) critical, high-risk, and in-scope suppliers.
  • Ensure supplier performance management by monitoring supplier performance against key performance indicators (KPIs) and ensuring that vendors are meeting their contractual obligations.
  • Develop an SLA matrix to define minimum SLA requirements based on service category.
  • Provide guidance to the business in developing SLAs during contracting.
  • Manage offboarding oversight or ensuring timely renewal or transition where required.
  • Collects and analyzes supplier data to identify trends, opportunities for improvement.
  • Provides training and support to internal stakeholders on TPMO and supplier management processes, tools, and technologies.
  • Ensures supplier management practices are in compliance with relevant regulations and standards.
  • Risk management: Identifying, assessing, and mitigating supplier-related risks based on performance metrics and issues oversight.
  • Develops reporting to ensure Contract Owner, Business Unit Executive, and CxO-level understanding of supplier performance, risks, and upcoming deliverables.
Requirements:
  • Bachelor's or equivalent degree.
  • Proven experience managing teams focused on supplier management with critical suppliers.
  • Ability to think and execute tactically.
  • Strong analytical/problem-solving skills and the ability to resolve issues without unnecessary escalation.
  • Excellent organizational skills, ability to prioritize multiple priorities, and strong attention to detail.
  • Strong business acumen with the ability to identify and proactively address impacts and disruptions.
  • Ability to lead change and execute on strategic decisions.
  • Strategic and forward thinking with the ability to drive execution to deliver results.
  • Strong collaboration and relationship management knowledge, skills, and abilities to establish credibility and confidence with customers, stakeholders, and service providers.
  • Strong personal presence and ability to influence, galvanize, and align customers, stakeholders, and service providers at all levels.
  • Proven project management skills to manage resolution of action items and issue escalation, to coordinate and track requirements of the extended supplier management team and respective business stakeholders managing the supplier relationship.
  • Ability to empower, motivate, and inspire staff.
  • Previous supervisory experience a plus.
  • Preferred knowledge of banking and technology services.
  • Computer skills including MS Office programs such as Outlook, Word, Excel, PowerPoint.
  • Experience with Coupa a plus.
Additional Requirements:
  • Diversity and Inclusion Commitment: Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.
  • SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
  • SMBC requires that employees live within a reasonable commuting distance of their office location.