Field Service Representative

1 month ago

Austin, Texas, United States Schneider Electric USA, Inc Full time
Job Summary

As a Field Service Representative with Schneider Electric USA, Inc., you will play a critical role in ensuring the smooth operation of our customers' electrical distribution equipment. Your expertise in troubleshooting, repairing, and maintaining complex systems will be essential in delivering exceptional service and support to our clients.

Key Responsibilities
  • Servicing, installing, and repairing customer equipment
  • Performing warranty work and start-up service
  • Performing startup/commissioning on equipment across the Schneider Electric product portfolio
  • Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products
  • Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment
  • Technical support in product service, product training and applications including on-site audits
  • Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays
Requirements
  • Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline
  • 2 years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory
  • Experience writing reports and competency in presenting information and responses to managers, clients, and customers
  • The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume
  • The ability to define problems, collect data, establish facts, and draw valid conclusions
  • Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
  • The ability to interpret blueprints and other service documents, including various electrical drawings
  • The capacity to move service equipment weighing up to 50 pounds
What We Offer
  • A comprehensive benefits package, including flexible work arrangements, paid family leaves, 401(k) match, well-being programs, holidays and paid time off, military leave benefits, and more
  • A unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid
  • Online training and on-the-job training with a local area mentor to continue your onboarding journey
About Us

Schneider Electric USA, Inc. is a leading global company in the energy management and automation field, with a commitment to creating a workplace that gives you not just a job but a meaningful purpose in joining our mission to bring energy and efficiency to enable life, progress and sustainability for all.

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