Technical Support Specialist II

1 week ago


Ann Arbor Michigan, United States Domino's Corporate Full time
Job Summary

Domino's Corporate is seeking a highly skilled Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will be responsible for providing effective, live Level 1 support for Domino's In-Store Operators.

Key Responsibilities
  • Provide technical support to In-Store Operators via phone, email, and remote access
  • Diagnose and resolve routine problems with proprietary software, hardware, and peripheral equipment
  • Follow up with customers to ensure calls are resolved and closed promptly
  • Collaborate with colleagues to share best practices and improve technical knowledge
  • Participate in ongoing education and training to stay up-to-date with Domino's technology and systems
Requirements
  • 2+ years of experience in a help desk or technical support role
  • Bachelor's Degree preferred; not required
  • Ability to work nights and weekends
  • Experience with remote support and basic networking
  • SQL experience preferred (reading and executing existing queries)
  • Previous telecom and/or networking experience preferred
What We Offer
  • $20/hour plus a 5% bonus
  • Opportunity to work in a dynamic and innovative company
  • Professional development and growth opportunities


  • Ann Arbor, Michigan, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a highly skilled Technical Support Specialist II to join our team at our headquarters in Ann Arbor, MI. As a Technical Support Specialist II, you will provide effective, live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software, hardware, and peripheral...


  • Ann Arbor, Michigan, United States Domino's Corporate Full time

    Position OverviewThe Technical Support Specialist will provide essential, real-time Level 1 assistance for in-store personnel at Domino's. Key ResponsibilitiesThis role involves remotely troubleshooting and resolving standard issues related to proprietary software, as well as hardware and peripheral devices such as touch screens, telephones, and printers....


  • Ann Arbor, Michigan, United States Domino's Corporate Full time

    Job Title: Technology Support Rep IIDomino's Corporate is seeking a highly skilled Technology Support Rep II to join our team at our headquarters in Ann Arbor, MI.Job SummaryThe successful candidate will provide effective, live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software,...


  • Ann Arbor, Michigan, United States Zolon Tech Full time

    Job DescriptionZolon Tech is seeking a highly skilled Computer User Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide first-line technical support for IT hardware, software, and voice telecommunication equipmentRespond to...


  • Ann Arbor, Michigan, United States Domino's Corporate Full time

    Domino's Corporate is seeking a skilled Technical Support Specialist to join our team. As a Help Desk Representative, you will provide live Level 1 support for Domino's In-Store Operators, remotely diagnosing and resolving routine problems with proprietary software, hardware, and peripheral equipment. You will also follow up with customers to ensure calls...


  • Ann Arbor, Michigan, United States Domino's Corporate Full time

    Domino's Corporate Job Description**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Domino's Corporate. As a Technical Support Specialist, you will be responsible for providing effective, live Level 1 support for Domino's In-Store Operators.**Key Responsibilities:*** Provide technical support to Domino's...


  • Ann Arbor, Michigan, United States Clarivate Full time

    {"About the Role": "We are seeking a skilled Technical Support Specialist to provide exceptional product support to our clients in North America. As a key member of our Support team, you will be the primary point of contact for customers, handling inquiries and resolving technical issues related to our IP products Foundation IP, Memotech, and Inprotech.Your...


  • Ann Arbor, Michigan, United States Clarivate Analytics US LLC Full time

    About the RoleWe are seeking a skilled Technical Support Analyst to provide exceptional product support to our external and internal clients. As a key member of our Support team, you will collaborate closely with end-users, IT teams, and vendors to effectively resolve technical challenges and maintain a high level of customer satisfaction.Key...


  • Ann Arbor, United States MiHIN Full time

    **Technical Support Specialist I** Remote - Ann Arbor, MI **Position Purpose** The Michigan Health Information Network Shared Services (MiHIN) is looking for a Technical Support Specialist I to join our Application Support Department. The Technical Support Specialist I is an integral member of the MiHIN team, assisting with all help desk tickets and customer...


  • Ann Arbor, Michigan, United States MiHIN Full time

    Technical Support Specialist IAt MiHIN, we are seeking a highly skilled Technical Support Specialist I to join our Application Support Department. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Coordinate internal and external communications to...


  • Ann Arbor, Michigan, United States MiHIN Full time

    Technical Support Specialist IAt MiHIN, we are seeking a highly skilled Technical Support Specialist I to join our Application Support Department. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Coordinate internal and external communications to...


  • Ann Arbor, Michigan, United States Clarivate Analytics US LLC Full time

    About the RoleWe are seeking a highly skilled Technical Consultant/Service & Support Specialist to join our IPfolio Premium Service team. As a key member of our team, you will utilize IPfolio's standard product functionality and declarative configuration tools to resolve system issues encountered by our clients.Key ResponsibilitiesWork closely with clients...


  • Ann Arbor, Michigan, United States A3 Staffing Solutions Full time

    Job OverviewWe are seeking a dedicated Technical Support Specialist to join our team. This role is essential for providing top-notch assistance to our users and ensuring their technology needs are met efficiently.Key ResponsibilitiesOnsite Support: Deliver comprehensive support for desktop systems in a professional environment.System Maintenance: Analyze,...


  • Ann Arbor, United States NSF International Full time

    As a Technical Reviewer II Product Certification (Materials - Food Contact Evaluation) you will conduct product reviews and evaluation, for a wide range of food contact materials, chemical cleaners and other materials to a variety of established policies, guidelines, standards and regulations, such as, Nonfood Compound Registration, US Code of Federal...


  • Ann Arbor, Michigan, United States C3 Industries Full time

    About Us...At C3 Industries, we specialize in cannabis production, but our greatest asset is our workforce. We prioritize local hiring, offer competitive compensation packages, and provide our employees with opportunities for professional development. Our commitment to diversity and inclusion is reflected in our hiring practices, as we strive to create a...


  • Ann Arbor, Michigan, United States Michigan Vein Care Specialists - Ann Arbor Full time

    Technical Support ConsultantApplication ProcessTo assist the hiring team in understanding your qualifications, please submit a cover letter and resume as a single document. In your cover letter, succinctly describe how this position aligns with your professional goals and expertise.OverviewMichigan Vein Care Specialists is seeking a dedicated Technical...


  • Ann Arbor, Michigan, United States Zolon Tech Full time

    Zolon Tech is seeking a dedicated IT Support Specialist to join our team, providing essential support to our IT and telecommunications services. This role is crucial in facilitating the mission of our organization, ensuring that all technical operations run smoothly and efficiently. Key Responsibilities: Act as the primary point of contact for users needing...


  • Ann Arbor, Michigan, United States TEKsystems Full time

    About the Role:This position will be a Tier I / Tier II IT Support role, requiring excellent customer service skills. Phone/chat support experience is a plus due to remote work requirements. Proficiency with Windows and MacOS is essential, with experience with Linux being a plus. Experience in a scientific or academic setting is also beneficial, although not...


  • Ann Arbor, Michigan, United States FST Technical Services Full time

    Job Title: Building Automation SpecialistFST Technical Services is seeking a highly skilled Building Automation Specialist to join our team. As a key member of our team, you will play a pivotal role in designing, implementing, and maintaining advanced building automation systems utilizing Tridium Niagara Framework.Key Responsibilities:Design and...


  • Ann Arbor, Michigan, United States Collabera Full time

    Job Title: IT SupportWe are seeking a highly skilled IT Support professional to join our team at Collabera. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Provide technical support and troubleshooting for hardware and software issuesManage and resolve...