IT Support Specialist

3 days ago


Ann Arbor, Michigan, United States TEKsystems Full time
IT Support Specialist

This role will be a Tier I / Tier II IT Support position, providing excellent customer service skills and phone/chat support experience.

Proficiency with Windows and MacOS is required, with experience with Linux a plus.

Experience in a scientific or academic setting is a plus, but not necessary.

Basic scripting skills are a plus, especially in PowerShell, bash/zsh, or Python.

Must have MacOS experience

Key Responsibilities:
  • Provide Tier I / Tier II IT Support
  • Excellent customer service skills
  • Phone/chat support experience
  • Proficiency with Windows and MacOS
  • Experience with Linux a plus
  • Experience in a scientific or academic setting a plus
  • Basic scripting skills a plus
Benefits:
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan
  • Life Insurance
  • Short and long-term disability
  • Health Spending Account
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave
About TEKsystems:

We're partners in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity.

We're a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

We work with progressive leaders to drive change, that's the power of true partnership.

TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.



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