Front Office Representative

2 weeks ago


Lahaina, Hawaii, United States Outrigger Full time
Job Title: Front Office Agent

At Outrigger Resorts & Hotels, we're seeking a dedicated and service-oriented individual to join our team as a Front Office Agent. This role is perfect for someone who embodies the spirit of aloha and is passionate about delivering exceptional guest experiences.

Key Responsibilities:
  • Exemplify the image of aloha while assisting guests in accordance with Outrigger policies and procedures.
  • Handle registration, phone calls, mail distribution, reports, monetary transactions, check-in/check-out, and provide general information.
  • Work the graveyard/overnight shift and flexible shifts (weekdays, weekends, and holidays) with a strong service-oriented attitude and ability to work well with others.
What We Offer:
  • Competitive base pay starting at $26.32/hour.
  • Comprehensive health insurance (dental, medical, prescription, vision).
  • Paid holidays, sick, vacation, and medical leave.
  • Retirement plan (401K).
  • Recognition and award programs.
  • Employee assistance program.
  • Discounted hotel rates.
  • Opportunities for growth through our training and development programs.

Please note that benefits may vary depending on position or property. If you're a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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