Patient Services Advocate II
3 days ago
Are you passionate about helping others and growing your career? Consider joining AltaMed, a community clinic that demonstrates its belief that quality care is for everyone. We don't just serve our communities; we are an integral part of them. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
As an AltaMed ambassador, you will be welcoming and attentive to the needs of all patients, creating a positive front office patient experience by managing expectations while demonstrating compassion and respect. You will also function as a member of the healthcare team, assisting in the delivery of patient-focused care by demonstrating excellent communication and problem-solving skills.
Requirements
1. High School diploma or equivalent required.
2. Minimum of 1 year experience required as a customer service agent, greeter, or receptionist-type role; 1.5-2 years preferred.
3. BLS certification required.
4. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred.
Compensation
$28.15 hourly
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure, and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
- Medical, Dental, and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
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