Lead Platform Engineering Manager

2 weeks ago


Chicago, Illinois, United States United Airlines Full time

Exciting Opportunity at United Airlines

United Airlines is on a transformative journey to become the premier airline in aviation history. We are expanding our workforce significantly in the coming years, with plans to hire thousands across various sectors of the airline.

Our career offerings include a robust benefits package designed to keep our employees satisfied, healthy, and well-traveled. From employee-led 'Business Resource Group' communities to exceptional benefits such as parental leave, 401k plans, and travel privileges, United Airlines is a unique workplace.

Role Overview

The Senior Manager of Platform Engineering will oversee a team of skilled engineers and platform architects. This role requires close collaboration with Engineering, Security, Enterprise Architecture, Shared Platforms, Application Development, and Operations teams to facilitate tooling, controls, and processes that drive secure and continuous delivery through SDLC automation.

Key Responsibilities

  • Establish a Center of Excellence (CoE) with stakeholders from various teams to introduce innovative tools and frameworks that enhance software development.
  • Define and manage the product backlog based on feature enhancements from the product roadmap and user feedback.
  • Prioritize feature enhancements for enterprise capabilities while addressing specific business unit needs.
  • Champion continuous improvement initiatives to provide a competitive edge for development teams.
  • Create a community practice to promote the widespread adoption of standardized processes.
  • Collaborate with enterprise stakeholders to define strategies, standards, and policies for various platforms.
  • Engage Quality Assurance teams to develop and implement automated testing plans for certifying automation and published artifacts.
  • Establish a product support organization for post-deployment assistance.
  • Mentor and develop team members to help them achieve their professional and personal goals.
  • Define an operating model for governing and managing platform products.
  • Establish critical metrics to measure performance against objectives and ensure compliance.

Qualifications

A Bachelor's degree in Computer Science, Information Technology, or Engineering is required, along with approximately 9+ years of experience in the IT industry, including:

  • 4+ years in Platform Engineering and/or DevSecOps SRE roles.
  • Operational experience with automation, orchestration, virtualization/public cloud, and release pipelines.
  • Proficiency in cloud services such as AWS, Azure, or Google Cloud Platform.
  • Understanding of DevOps principles and tools like Jenkins, Git, Harness, and Ansible.
  • Deep knowledge of scripting languages such as Python, JavaScript, or Go.
  • Experience in defining solution architecture for large enterprise applications.

Preferred Qualifications

Industry-recognized certifications such as AWS Certified Solutions Architect, Google Cloud Certified Professional Engineer, or Microsoft Certified Azure Solutions Architect Expert are preferred.

United Airlines is an equal opportunity employer, committed to diversity and inclusion in the workplace.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process.

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT



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