Office Manager
6 days ago
We are seeking a highly skilled and organized Office Manager to join our team at Groza Learning Center. As the first point of contact for our clients and staff, you will be responsible for providing exceptional customer service, managing scheduling, budgeting, and payroll, and ensuring that our office runs smoothly and efficiently.
Key Responsibilities:- Manage front desk operations, including greeting clients, answering phone calls, and responding to emails
- Develop and maintain relationships with clients and staff, providing a positive and welcoming experience
- Manage scheduling, budgeting, and payroll, ensuring accuracy and timeliness
- Ensure that contracts are followed up on and clients receive VIP service
- Enter and maintain a database of clients and prospects
- Continuously enhance our company culture and happiness factor with students and staff
- Manage filing system and maintain job-related/industry-specific compliance files
- Assist in organizing events, event supplies, and promotional material
- Develop and email letters to clients for various purposes upon request
- Prioritize daily tasks to be proactive in time management
- Understand consumer insights and develop actionable strategies that fulfill unmet needs better than our competition
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 2 years of experience in an administrative or customer service role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Proficient in Microsoft Office Suite and other software applications
- Ability to maintain confidentiality and handle sensitive information
- Competitive hourly rate of $26-$36
- Paid lesson prep time
- Employee status with benefits
- Administrative support
- Supportive leadership
- Opportunities for advancement
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and organized individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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