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Mortgage Loan Originator
2 months ago
We are seeking a highly skilled Mortgage Loan Originator to join our team at SoFi. As a Mortgage Loan Originator, you will be responsible for guiding our members through the mortgage origination process, providing exceptional customer service, and driving sales growth.
Key Responsibilities- Evaluate loan applications and documentation to confirm creditworthiness and ability to repay
- Complete initial analysis of applicants' credit, income, and verify initial decisions
- Communicate critical origination timeline, product, pricing, and underwriting requirements to applicants
- Perform outbound calls to applicants and work with them to ensure receipt of required documentation
- Communicate suspense, loan approval, and/or declinations to ensure customer is informed at all times
- Coordinate and manage realtors, builders, mobile signers, and other third parties
- Oversee loan process to ensure timely delivery and content communication with borrower of initial disclosures, changed circumstance re-disclosing, delivery of closing disclosure, and closing documents
- Improve upon and refine sales and customer service knowledge and techniques via ongoing training
- Maximize the number of qualified loans funded monthly
- Manage and maintain your pipeline of leads provided to you from a centralized lead generation engine
- Ensure all leads provided are worked with the highest degree of urgency, meeting or exceeding customer expectations throughout the loan origination process
- Professional demeanor and strong work ethic with the ability to establish and build working relationships with SoFi applicants
- Driven by high performance in a high expectation commission environment
- Strong verbal and written communication skills
- Industry-leading pipeline management skills
- Background or previous experience in financial services and sales in an inbound or outbound call center
- Solid time management skills and the ability to prioritize activities
- Ability to establish and maintain working relationships with team members
- Must be computer literate with above-average proficiency in MS Office and internet skills
- Great telephone skills, including communicating clearly and effectively both verbally and in writing
- Ability to learn and navigate multiple systems/applications/workflows
- Ability to exhibit grace under pressure, while successfully navigating stressful work assignments or situations efficiently and effectively
- Ability to meet critical deadlines under stressful conditions
- Self-motivated and able to work independently
- Able to move between tasks and duties quickly and efficiently
- Excellent organizational skills
- Excellent prioritization and time management skills
- Two to four (2-4) years successful origination of loans; residential mortgage loan experience preferred but not required
- Strong knowledge of federal, state, and/or regulatory requirements of mortgage lending
- Overall good knowledge and understanding of mortgage product, pricing, and underwriting guidelines
- Consultative sales skills in a mortgage sales organization
- High-volume transaction processing experience exhibiting the ability to follow written procedures and processes with a high level of accuracy and attention to detail
- Any individual state mortgage licensing is considered a plus
- Ability to obtain and maintain individual state license(s) and SAFE act compliance
SoFi is a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way.
We offer a comprehensive and competitive benefits package, including competitive salary packages and bonuses, comprehensive medical, dental, vision, and life insurance benefits, generous vacation and holidays, paid parental leave for eligible employees, 401(k) and education on retirement planning, tuition reimbursement on approved programs, and monthly contribution up to $200 to help you pay off your student loans.
We're committed to embracing diversity and offer reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email us.