Customer Service Ambassador

1 week ago


Clinton, Connecticut, United States Wildroseresorts Full time
Guest Relations Specialist

We are seeking a skilled Guest Relations Specialist to join our team at Wild Rose Resorts. As a key member of our staff, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our players.

Key Responsibilities:
  • Assist Players at the Cage: Handle money transactions and provide top-notch guest service to our players.
  • Sign Up New Players Club Members: Promote our property amenities and rewards to new members, and assist with redeeming member points.
  • Participate in Special Events: Join us for special events and help resolve any guest complaints in a professional and courteous manner.
  • Promote Club Wild Membership Benefits: Educate our guests on the benefits and rewards of Club Wild membership, and encourage them to enroll.

As a Guest Relations Specialist, you will have the opportunity to work in a fast-paced environment and make a real difference in our guests' experiences. If you are a team player with excellent communication skills and a passion for providing exceptional guest service, we encourage you to apply for this exciting opportunity.



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