Patient Care Coordinator
7 days ago
We are seeking a highly skilled Patient Care Coordinator to join our administrative team at Nielsen Eye Center. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and support to our patients and medical team.
Key Responsibilities:- Patient Experience: Warmly welcome patients into the practice, act as a knowledgeable resource upon check-in, and ensure a positive patient experience.
- Administrative Support: Obtain patient demographic and financial information, update electronic health records, and identify and record patient financial responsibilities.
- Communication: Relay relevant medical and/or insurance updates to the appropriate departments, confirm medical charts are complete, and ensure financial responsibilities are settled before patients leave.
- Customer Service: Answer calls in a timely, professional, and respectful manner to assist patients with needs regarding scheduling or further inquiries.
- Education: High school diploma or equivalent required.
- Experience: Prior experience in a medical administrative role preferred, but not required.
- Skills: Typing proficiency, ability to multitask, and prior experience in a customer/patient-facing environment.
Nielsen Eye Center is an Equal Opportunity Employer and does not discriminate against any person on the basis of race, color, national origin, ancestry, religious creed, sex, gender identity, sexual orientation, marital status, disability, age, genetic information, or status as a veteran in admission to, access to, treatment in, or employment in its programs, activities, or employment.
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