Bilingual Clinic Office Specialist
11 hours ago
We are seeking a highly skilled and detail-oriented Clinic Office Specialist I to join our team at Primary Health Care Inc. As a Clinic Office Specialist I, you will play a vital role in providing excellent customer service and ensuring the smooth operation of our medical and dental clinics.
Key Responsibilities:- Customer Service: Provide prompt and friendly service to patients, visitors, and staff, ensuring their needs are met in a professional and timely manner.
- Scheduling and Registration: Accurately schedule patient appointments, manage patient registration, and collect payments in a timely manner.
- Revenue Cycle: Ensure a consistent revenue cycle process, completing accurate registration, collecting and recording patient payments, and managing cash boxes.
- Communication: Effectively communicate with patients, staff, and external partners, maintaining a positive and empathetic tone.
- Teamwork: Collaborate with the PHC team to provide a seamless patient experience, prioritizing tasks and establishing effective working relationships.
- Education: High school diploma or equivalent.
- Experience: One year in a healthcare environment or two years in a customer service role.
- Skills: Excellent customer service skills, effective English and Spanish communication skills, ability to think critically, and basic math skills.
- Competitive Pay: Earn a competitive salary based on your experience and skills, with opportunities for growth and advancement.
- Benefits: Enjoy a comprehensive benefits package, including generous PTO accrual, paid holidays, and opportunities for continuing education and professional development.
At Primary Health Care Inc, we value our employees and strive to create a positive and supportive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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