Customer Service Representative

4 weeks ago


Philadelphia, Pennsylvania, United States PeopleShare Full time

PeopleShare is seeking a highly skilled Customer Service Representative to join our team in Philadelphia, PA.

The ideal candidate will have excellent communication skills and be able to handle a high volume of inbound calls related to parking violations.

Key Responsibilities:

  • Handle 100+ inbound calls daily, providing accurate information and support to citizens.
  • Update citizen records, research violations, schedule hearings, and escalate issues to the appropriate department.
  • Maintain confidentiality and ensure a high level of accuracy while performing multiple tasks in a fast-paced environment.

Requirements:

  • High School or GED required.
  • Minimum of 2 years of related experience.

PeopleShare is an equal opportunities employer and welcomes applications from diverse candidates.



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