Customer Service Representative
4 weeks ago
At Lincare Holdings, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our patients and healthcare professionals.
Key Responsibilities:- Collaborate with medical professionals and physicians to facilitate patient care and ensure seamless communication.
- Advocate for and work closely with chronic patients to understand their needs and provide tailored solutions.
- Work closely with the clinical, sales, and service departments to ensure timely and effective resolution of patient issues.
- Prepare and analyze billing and setup paperwork for patient services, ensuring accuracy and compliance.
- Actively participate in the training of new customer service and sales personnel to ensure a high level of service delivery.
Requirements:
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent problem-solving and analytical skills.
- Proficiency in Microsoft Office and other relevant software applications.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you
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