Customer Service Representative
4 weeks ago
Customer Service Representative Role at SOUTHWARK METAL MFG. CO.
We are seeking a skilled Customer Service Representative to interact with our customers, address inquiries, and resolve complaints in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or in-person
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with management teams to stay updated on new products, services, and policies
- Collect and enter orders from submitted purchase orders
- Record customer information within our customer service database
Requirements:
- High school diploma or equivalent
- One year of customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Why Work for SOUTHWARK METAL MFG. CO.?
- 10 paid holidays
- Weekly pay
- Vacation and personal days
- 401(k) with matching
- Medical, Rx, Dental, Vision, STD, and Life insurance
- 40-hour workweek, regular full-time position
About SOUTHWARK METAL MFG. CO.
SOUTHWARK METAL MFG. CO. is a leading provider of prefabricated sheet metal ducts and fittings to the HVAC industry. We are committed to providing our distributors with the finest quality products and exceptional customer service.
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