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Windows Systems Administrator

1 month ago

Overland Park, Kansas, United States Tyler Technologies Full time
Job Title: Windows Systems Administrator

At Tyler Technologies, we are seeking a highly skilled Windows Systems Administrator to join our team. As a key member of our Digital Solutions Division, you will be responsible for provisioning, configuring, monitoring, and maintaining Windows systems and surrounding infrastructure.

Key Responsibilities:
  • Provide Tier 1 & 2 Windows server technical support and troubleshooting for teams across the organization.
  • Provide maintenance and support of critical application environments hosted on virtualized Windows Server platforms.
  • Analyze, troubleshoot, and maintain applications on Windows Server 2016 (and above) servers.
  • Respond to trouble tickets generated by internal clients.
  • Provide support to internal clients via MS Teams, phone and/or email.
  • Compile detailed documentation on new and existing architecture.
  • Implementation of system changes to meet security compliance and business requirements.
  • Resolution of Incident tickets in accordance with SLA.
  • Manage assigned project activities to achieve stated project goals, objectives, and schedules.
Requirements:
  • A B.S. in Information Science/Technology, Computer Science, or related technology degree desired.
  • Candidates must also have 5+ years of experience in Windows system administration or a related administrative roll.
  • In-depth experience working with Windows Server 2016, 2019, and/or 2022.
  • Working knowledge configuring and troubleshooting IIS.
  • Troubleshooting .NET Framework and .NET Core web applications and services.
  • Knowledge of Microsoft SQL Server.
  • Understanding of VMWare and virtualization.
  • Strong understanding of LAN and WAN networking principles.
  • Comprehensive knowledge of networking and web protocols, including HTTP and DNS, and network traffic management and routing protocols.
  • Strong understanding of load balanced environments and familiarity of common configuration techniques.
  • Desire to troubleshoot problems and take ownership of their solutions.
  • Excellent problem-solving abilities are also required, as complex issues must be resolved in a timely manner.
  • Ability to work in a team environment or independently.
  • Strong organizational and prioritization skills.
  • Self-motivated with the ability and desire to thrive in a high-pressure, client-service, entrepreneurial environment.
  • Strong ability to multi-task in a fast-paced office environment.
  • Strong communication skills, both written and verbal, combined with strong customer service skill and a positive disposition.
Bonus Experience:
  • Remote work experience, including working with various teams in multiple time zones.
  • AWS and/or Azure cloud experience.
  • Basic Linux administration experience.
  • Experience working in a Hybrid Cloud environment, with knowledge of AWS, Azure AD, Azure AD Connect, Azure Identity Platform, and 365.
  • Windows AD, GPO's, DNS, DFS, SCCM, SCOM.
  • Application Performance Monitoring (New Relic, AppDynamics, App Insights, Nagios)
  • Familiarity of load balancer configurations, preferably F5.
  • Scripting Skills (Bash/Python/Perl and/or PowerShell).
  • Docker experience.
  • Configuration management using Salt, Ansible or a similar tool.
  • Infrastructure-as-code (Terraform, Kubernetes, Docker, Ansible or similar tool).
  • SharePoint 2013, 2016, 2019, or subscription edition.
  • SQL Server 2012, 2014, 2016, 2017, 2019.
  • ITIL v3 or v4 Certified.
  • Experience working in PCI, HIPAA, and/or FEDRAMP compliant environments.
What We Offer:

We offer a competitive salary range of $73,113 - $96,201, depending on location and experience. We also provide a comprehensive benefits package, including health and financial wellness programs, to support our team members' health and well-being.

At Tyler Technologies, we are committed to creating a great place to work and grow your career. We are a leader in digital government solutions and payments, partnering with government to deliver user-friendly digital services that make it easier and more efficient to interact with government.

We are on a mission to empower public sector entities to operate more efficiently and connected more transparently with their constituents and with each other.