Customer Service Representative

2 weeks ago

San Francisco, California, United States Whole Foods Market IP, L.P. Full time
Job Title: Customer Service Representative

At Whole Foods Market, we are committed to providing exceptional customer experiences. As a Customer Service Representative, you will play a critical role in supporting our Customer Service & E-Commerce programs. Your primary responsibility will be to lead processes that ensure a seamless checkout experience and efficient grocery delivery & pickup at your assigned store.

Key Responsibilities:
  • Deliver outstanding customer service and hold team members accountable for the same.
  • Establish clear expectations for balancing in-store customer service and completing online orders.
  • Monitor in-store and online customer flow, assigning customer service-related and online order completion tasks to balance the needs of all customers.
  • Stay aware of relevant competitors and industry trends.
  • Ensure an effective and efficient response to customer questions, requests, and concerns.
  • Collaborate with departmental leaders, store leadership, and 1P/3P partners to drive business results.
  • Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain team member safety and security standards.
  • Ensure compliance with relevant regulatory rules and standards.
  • Develop, coach, mentor, and motivate team members to sustain a high-performing team and minimize turnover.
  • Maintain cleanliness of workspaces, including staging areas and coolers.
  • Maintain security of equipment, such as MSRs, phones, and currency counters.
  • Proactively identify process improvement opportunities.
  • Consistently communicate and model WFM core values, leadership principles, and support goals.
Requirements:
  • 12+ months of retail experience.
Physical Requirements/Working Conditions:
  • Ability to lift 50 lbs.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: Single grasping, fine manipulation, pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Whole Foods Market offers a competitive wage range of $20.50 - $31.50 Hourly, commensurate with experience. We provide a fair and equal employment opportunity for all team members and candidates, regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. We work with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

  • Customer Service Representative

    3 weeks ago

    San Diego, California, United States Service Champions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Champions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    1 week ago

    San Jose, California, United States Connecticut Water Service Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Connecticut Water Service. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Handle customer inquiries and resolve issues in...

  • Customer Service Representative

    2 weeks ago

    San Francisco, California, United States Hassan & Sons, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hassan & Sons, Inc. as a Graveyard Shift Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer...

  • Customer Service Representative

    4 weeks ago

    San Francisco, California, United States Holly Hunt Full time

    Job SummaryWe are seeking a highly motivated and organized Customer Service Representative to join our team at Holly Hunt. As a key member of our sales and customer support team, you will be responsible for providing exceptional customer service, building strong relationships with customers and representatives, and ensuring timely and accurate resolution of...

  • Customer Service Representative

    4 days ago

    San Francisco, California, United States Touchstone Climbing Full time

    Customer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team at Dogpatch Boulders. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Greet customers...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States TerrAscend Full time

    Job Title: Customer Service RepresentativeAt TerrAscend, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.Provide excellent customer service to clients via...

  • Customer Service Representative

    4 weeks ago

    San Francisco, California, United States Hassan & Sons, Inc. Full time

    Job Title: Customer Service Representative GraveyardWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Hassan & Sons, Inc. in a graveyard shift role.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, managing cash registers, and interacting with...

  • Customer Service Representative

    4 weeks ago

    San Francisco, California, United States Lamb & Associates Packaging Inc. Full time

    Customer Account Service RepresentativeLamb & Associates Packaging Inc. is a leading manufacturer of corrugated packaging solutions, committed to delivering high-quality products and exceptional customer service. We are seeking a skilled Customer Account Service Representative to join our team.Key Responsibilities:Maintain effective communication with...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States Tomo Credit Full time

    About the RoleTomo Credit is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesProvide seamless onboarding experiences for customersHelp customers navigate...

  • Customer Service Representative

    2 weeks ago

    San Francisco, California, United States Pyxai, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and skilled customer service representative to join our team at Pyxai, Inc.Key Responsibilities:Respond to customer inquiries and complaints in a professional and timely manner, via phone, email, or chat.Identify and resolve customer issues using critical thinking and problem-solving skills,...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 days ago

    San Francisco, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our customers. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive and engaging experience.Take...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States ATX Learning Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at ATX Learning. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues in a timely and professional manner.Key...

  • Customer Service Representative

    3 days ago

    San Francisco, California, United States The Apothecarium Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Apothecarium. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.Key...

  • Customer Service Representative

    5 days ago

    San Francisco, California, United States The Apothecarium Full time

    Job Title: Customer Service RepresentativeThe Apothecarium is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of care and attention.Key Responsibilities:Deliver products...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers. Your duties will include:Assisting customers with their queries and resolving any issues in a timely and...

  • Customer Service Representative

    4 days ago

    San Francisco, California, United States Uno Dos Tacos Full time

    Customer Service RepresentativeAt Uno Dos Tacos, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing outstanding hospitality and service to all guests. This includes taking customer food orders, entering order information into the point-of-sale terminal, and...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States FedEx Full time

    Customer Service RepresentativeAt FedEx, we're looking for a skilled Customer Service Representative to join our team. As a key member of our retail team, you'll be responsible for providing exceptional customer service and support to our customers. Your primary duties will include:Assisting customers with their inquiries and resolving any issues in a timely...

  • Customer Service Representative

    2 weeks ago

    San Francisco, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Team MemberAbout the Role:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm...

  • Customer Service Representative

    1 week ago

    San Francisco, California, United States Enterprise Mobility Inc Full time

    Customer Service RepresentativeAt Enterprise Holdings, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service and satisfaction.Key Responsibilities:Provide friendly, efficient service to customers during the rental car return...