Reception Coordinator for Pet Services

2 weeks ago


Carrollton, Texas, United States Angel City Dogs, LLC Full time
Job Overview

As a Reception Coordinator at Angel City Dogs, LLC, you will play a vital role in ensuring a welcoming and efficient environment for both our furry clients and their owners. Your responsibilities will encompass a variety of tasks aimed at maintaining the highest standards of care and service.

What We Provide:

Compensation and Benefits:

  • Competitive Hourly Rate
  • Comprehensive Benefits Package
  • Pet-friendly Workplace
Essential Skills:
  • Consistent and punctual attendance
  • Ability to learn and recognize different dog breeds
  • Completion of required training modules
  • Strong performance in customer satisfaction metrics
  • Effective management of access control in various areas
  • Accurate record maintenance
  • Active participation in team discussions
Personal Attributes:
  • Meticulous attention to detail
  • Quick decision-making abilities
  • High emotional intelligence
  • Friendly and enthusiastic demeanor
  • Enjoys a fun and engaging work atmosphere
  • Strong observational skills
  • Exceptional multitasking capabilities
  • Excellent verbal communication skills
Daily Responsibilities:
  • Accurate data entry
  • Preparation of Pet Parent Documentation
Maintaining a Clean and Safe Space:

We prioritize the safety and cleanliness of our environment for all pets. Our team collaborates to ensure that all tasks are completed efficiently:

  • Regular cleaning of play areas
  • Conducting safety checks inside and outside play zones
  • Adhering to established safety protocols
  • Performing cleaning tasks such as mopping, sweeping, and waste disposal
  • Checking equipment for proper functionality
  • Proactively ensuring a safe environment for all pets
Health and Grooming Coordination:
  • Overseeing spa services to ensure timely and quality execution
  • Learning to identify various dog breeds and their behaviors
  • Reporting any incidents promptly for necessary care
  • Collaborating with the team to uphold our quality standards
Customer Service Excellence:
  • Working harmoniously with team members in a professional manner
  • Communicating effectively about our services and pricing
  • Utilizing social media to promote events
  • Aiming for high customer satisfaction ratings through positive interactions
  • Fostering a fun and engaging atmosphere for both pets and their owners

In your role as the Reception Coordinator, you will be the primary point of contact for clients and their pets, ensuring that Angel City Dogs, LLC maintains its reputation for exceptional service and care.

Qualifications:
  • A genuine love for dogs
  • Ability to stand for extended periods
  • Flexibility to work varied hours, including weekends and holidays
  • Strong teamwork skills in a dynamic environment
  • Proficient customer service abilities
  • Confidence in managing a group of dogs
  • All areas are equipped with monitoring systems for pet owners
  • Commitment to treating all pets as family
  • Maintaining accurate records of all pets
  • Engaging and playing with pets throughout the day
  • Understanding and embodying our core values:
  • We LOVE life unconditionally like a dog.
  • We STAY loyal to our pack.
  • We CHASE the highest safety standards.
  • We PLAY to our fullest potential.
  • We TREAT every day as the most exciting day ever.


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