Sales Representative

3 weeks ago


Phoenix, Arizona, United States Oldcastle Infrastructure Full time
Job Summary

Oldcastle Infrastructure is seeking a highly motivated and customer-focused Inside Sales Representative to join our Stormwater Maintenance business. The ideal candidate will be responsible for proactively responding to customer inquiries, promoting our services, creating proposals, taking customer orders, coordinating delivery with dispatch, and collaborating with internal departments in a fast-paced office environment.

Key Responsibilities
  • Make sales calls to new and existing customers and contractors to promote our services and products.
  • Balance high-volume inbound calls in a professional and timely manner, ensuring follow-up on all customer queries.
  • Provide information about services and products, generate proposals, and sales orders in a timely manner.
  • Collect reliable customer and territory information, estimate individual customer potential, and provide reports to the Sales Manager.
  • Maintain a thorough understanding of all services provided by the business to support customer needs.
  • Maintain electronic customer files in accordance with record retention requirements.
  • Manage and participate in cross-functional projects as required by the business.
  • Coordinate service events with customers and field supervisors.
Requirements
  • High School diploma or equivalent required.
  • Minimum 2 years of experience in a sales-oriented or retail customer service environment required.
  • Contact Center experience preferred.
  • Proven ability to efficiently utilize system applications, including the Microsoft Office Suite.
  • Great telephone and communication skills.
  • Ability to solve problems without supervision.
  • Ability to work well under pressure and handle a heavy workload.
  • Ability to work in a team environment.
  • Good organizational skills.
About CRH

CRH has a long and proud heritage as a collection of hundreds of family businesses, regional companies, and large enterprises that form the CRH family. We operate in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.



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