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Digital Investment Supervisor
2 months ago
Overview:
The Digital Investment Supervisor is responsible for supporting day-to-day investment operations for Digital Media across client teams. The Supervisor will work on a variety of accounts and will learn digital systems, data needs, media buy structure, and how to implement process improvements. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role.
Key Responsibilities:
- Implement processes to improve the work required for digital buying, client billing, and digital reconciliation.
- Develop processes to ensure data integrity and implement across the agency.
- Develop a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools.
- Serve as escalation point for teams to help troubleshoot operational issues.
- Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve.
- Determine and activate how to deliver necessary data to teams for various reporting purposes.
- Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors.
- Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe.
- Build and maintain strong relationships across multiple internal teams and leadership.
- Maintain relationships with vendors to ensure trust and confidence with our buying partners.
- Manage vendor-side billing and maintain close oversight of open items clearing.
- Cultivate a team-focused mentality across the larger Investment Operations team.
- Responsible for the management, development, and mentorship of Associates/Sr. Associates.
- Own digital planning process, inclusive but not limited to reviewing RFPs, negotiating with partners, and presenting plans to leadership & clients.
- Experience leading conversations with clients and vendors.
- Strong understanding of campaign performance and analytical skills to provide campaign insights.