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Inside Sales Business Development Manager
2 months ago
The Inside Sales Account Manager plays a pivotal role in driving sales growth by collaborating with the external sales team and providing comprehensive solutions to assigned customers. This involves generating new sales within the current account set and proactively managing renewals.
Key Responsibilities- Act as the central sales contact for the customer base.
- Forge strong relationships with customers, external sales teams, and SHI internal departments.
- Drive sales through regular customer meetings, identify new opportunities, and close sales cycles successfully.
- Source and develop comprehensive pricing quotes based on customers' IT requirements.
- Actively manage customer maintenance and support renewals through a defined process and customer engagement.
- Identify and capture new sales opportunities, moving them effectively through the sales pipeline.
- Ensure swift and accurate entry of purchase orders and provide timely updates to customers and relevant parties.
- Participate in team meetings to stay updated on product changes and business strategies.
- Collaborate with Outside Sales, customers, vendors, and internal teams through conference and team calls.
- Handle customer inquiries proactively, resolving issues in a timely manner and ensuring customer satisfaction.
- Completed Bachelor's Degree.
- Proven sales experience, preferably in the IT industry.
- Exceptional communication skills (verbal and written).
- Strong sales acumen with the ability to identify customer needs and offer suitable solutions.
- Excellent time management and organizational skills.
- Proactive and strategic approach to sales, aimed at enhancing the client experience.
- Ability to work effectively in a fast-paced, team-oriented environment.