Client Relations Specialist
2 weeks ago
Exciting Career Opportunity at HairClub for a Client Relations Specialist
Become part of a mission-driven organization that understands the transformative impact of hair on individuals' self-esteem and confidence. At HairClub, we provide tailored hair restoration solutions designed to cater to the unique needs of our clientele. As a Client Relations Specialist, you will serve as the initial point of contact for all clients and visitors, playing a crucial role in assisting our clients in regaining their confidence and pursuing their aspirations.
Key Responsibilities:
- Welcome clients and visitors with warmth, offering support with a positive demeanor
- Handle incoming calls professionally, delivering accurate information and directing inquiries appropriately
- Effectively address client concerns and communicate any escalated situations
- Precisely document client transactions and oversee scheduling tasks
- Assist the styling team with various administrative responsibilities
Qualifications:
- At least 1 year of experience in customer service
- Familiarity with point of sale systems and business applications
- Strong commitment to providing outstanding client experiences
- Exceptional communication and interpersonal abilities
- Capability to work independently in a fast-paced environment
Join HairClub, an equal opportunity employer committed to fostering an inclusive workplace where all employees feel valued and empowered. Celebrate diversity and be part of a team that appreciates your unique experiences and viewpoints.
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