Senior Sales Professional

4 days ago

Washington, Washington, D.C., United States First Citizens Bank. Full time
Job Summary

We are seeking a highly motivated and customer-focused Senior Sales & Service Representative to join our team at First Citizens Bank. As a key member of our branch team, you will be responsible for building and expanding banking relationships through proactive customer outreach and customer service requests.

Key Responsibilities
  • Proactively engage customers in conversation about their financial needs
  • Open deposit accounts and ancillary banking products
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
  • Process transactions and other account servicing requests
Requirements
  • High School Diploma or GED and 1 year of experience in Sales or customer service
  • Or 6 months of experience in a customer support role at First Citizens Bank
  • Or participation in a First Citizens career development program
Preferred Qualifications
  • Bachelor's degree
  • Experience in Telephone sales or banking
What We Offer

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined.

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