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Administrative Support Specialist

2 months ago

Columbus, Ohio, United States Ohio's Hospice Full time
Position Overview

About the Role of the Administrative Support Specialist

  • This is a full-time opportunity.
  • The working hours are typically from 8:00 AM to 4:30 PM, Monday through Friday, with occasional weekend duties.
  • This role requires presence at our Care Coordination Center.
  • We are dedicated to delivering exceptional care and services to individuals during their end-of-life journey. Only those with a genuine compassion for hospice care will thrive in this environment.

Key Responsibilities:

  • Handles incoming calls with professionalism and effective communication skills, prioritizing based on urgency.
  • Alerts the relevant personnel of incoming calls promptly to ensure swift communication.
  • Records call details in the designated log efficiently, ensuring all team members have access to accurate patient information.
  • Exhibits a friendly, courteous, and professional demeanor; demonstrates a strong customer service attitude that reflects the quality of Ohio's Hospice services in all interactions.
  • Engages in addressing the physical, emotional, spiritual, and bereavement needs of patients, assessing the effectiveness of care provided to ensure optimal outcomes for patients and their families.

Qualifications:

  • High School Diploma or equivalent.
  • Proficient computer skills necessary for effective scheduling and communication.
  • Ability to drive safely in various conditions, including day and night.
  • Possession of a valid Driver's License with a clean driving record.
  • Meets state minimum automobile insurance requirements.

Benefits and Advantages:

  • Competitive salary structure.
  • Retirement plans with matching contributions.
  • Support for certification preparation and financial incentives for achieving Hospice certification.
  • Provision of scrubs for daily work.
  • Access to an organizational mentor for orientation and continuous education.
  • Opportunities for professional development aimed at career progression.
  • Potential for career advancement.
  • And many additional benefits.

Ohio's Hospice provides a platform for growth and advancement for motivated individuals eager to contribute to our mission. Team members are dedicated to offering exceptional care and service, allowing patients and their families to celebrate life. We equip our staff with the necessary resources and support to make a meaningful impact in the lives of patients and families every day. Join a passionate team committed to caring for our patients and each other.

As part of our organization, you will have the opportunity to influence many lives. You may discover a renewed sense of purpose in your work or reconnect with the reasons you chose this profession. The enthusiasm you may have been seeking in previous roles can be found at Ohio's Hospice.

Ohio's Hospice adheres to all applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, or sex.

Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. We welcome individuals from the LGBT community to join our team.