Director of Patient Access Operations
6 days ago
The Director of Patient Access Operations is a critical leadership role within the Allegheny Health Network (AHN) revenue cycle team.
Job SummaryThis position oversees and leads all administrative and fiscal components for patient access points, including inpatient, outpatient, emergency, and ancillary registration, scheduling, pre-registration, cash management/posting, and bed management where applicable. The successful candidate will be responsible for developing and implementing policies, processes, and programs to ensure operational efficiency and effectiveness.
Key Responsibilities- Develop and implement strategies to improve point-of-service collection, reduce eligibility denials, and optimize ABN processes.
- Provide strategic leadership and performance management of the revenue cycle team, focusing on key metrics such as receivables collection, denial rates, and productivity.
- Maintain a working knowledge of federal, state, local, JCAHO, and hospital regulations relative to patient registration and education, ensuring compliance with all applicable laws and standards.
- Develop and administer department budgets, setting productivity standards and budget objectives to drive business growth.
To succeed in this role, candidates must possess a Bachelor's Degree in Healthcare, Nursing, or Business-related field, with 7-10 years of experience in Hospital Revenue Cycle Management, preferably in large hospital systems. A Master's Degree and additional certifications are highly desirable.
SalaryThe estimated annual salary for this position is $120,000-$160,000, commensurate with experience.
LocationThis role is based in the Pittsburgh area, with travel requirements up to 25%.
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