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Account Specialist
1 month ago
Aon is seeking a highly skilled Account Specialist to join our commercial risk team in Tampa, FL. As an Account Specialist, you will play a critical role in managing key processes that serve clients, including complex clients, and undertaking client-facing and internal activities related to these processes.
Key Responsibilities:- Assist Account Executives and Associate Account Executives on assigned accounts, managing key processes and undertaking client-facing and internal activities.
- Manage client open items lists and respond to client ad-hoc requests.
- Perform submission assembly/creation, facilitate the timely and accurate flow of information between clients and account team members, and draft quote comparisons and follow up for binders, policies, and endorsements.
- Actively support and monitor the renewal process, serve as the primary point of contact with Aon Client Services (ACS), and coordinate activities of the client service team and ACS to ensure key processes are performed efficiently and quality of client deliverables.
- Primary collaborator with Premium Accounting on client billing matters, receive and handle routine and sophisticated coverage inquiries and endorsement requests, and serve as key client liaison for items such as certificates, auto IDs, location additions, invoices, Worker's Compensation posting notices, allocations, premium finance agreements, summaries of insurance, and policy transmittals.
- Monitor and follow-up on invoice generation, fee agreements, receivables, and collections, address and resolve problems, and may provide guidance and mentoring to a less senior account specialist.
- High school diploma or equivalent required, Associates degree preferred.
- 1-2 years of previous commercial insurance experience preferred, Property & Casualty brokers license preferred or to be obtained within 120 days of start date.
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including a 401(k) savings plan with employer contributions, an employee stock purchase plan, consideration for long-term incentive awards at Aon's discretion, medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance, optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.