Pharmacy Operations Insights Specialist

2 weeks ago

Woonsocket, Rhode Island, United States CVS Health Full time
Join CVS Health and Make a Difference

At CVS Health, we are united by a clear mission: to enhance every moment of your health. This mission drives our dedication to providing innovative, human-centered healthcare solutions in a rapidly evolving landscape.

Our Heart At Work Behaviors are the foundation of this mission. We strive to empower every team member to play a pivotal role in transforming our culture and enhancing our capacity to innovate, ensuring healthcare is more personal, accessible, and affordable.

Position Overview

This role operates in a hybrid capacity, allowing for collaboration with our CVS corporate teams. If you are enthusiastic about making a significant impact in the healthcare sector, tackling intricate challenges, and leveraging data and technology to assist patients in achieving better health outcomes, consider becoming a part of the Pharmacy Operations Professional Standards Insights team at CVS Health.

The Senior Analyst for Pharmacy Operations, Professional Standards - Insights will play a crucial role in supporting our comprehensive professional practice and regulatory compliance initiatives for both front store and pharmacy operations.

Key Responsibilities Include:
  • Providing analytical support to enhance our strategic initiatives aimed at identifying and addressing compliance insights while improving behaviors in the field and stores.
  • Translating complex analyses and extensive datasets into actionable insights for both field and senior leadership teams.
  • Offering comprehensive support for the Operational Insights (OpI) program, which is designed to promote compliance best practices across the field and stores, including conducting quality checks for results and updates.
  • Facilitating operational communications and acting as a liaison with key stakeholders, including corporate and field colleagues.
  • Streamlining work processes while remaining adaptable to new projects and priorities.
  • Providing support for Retail Operations and Professional Standards, ensuring our efforts lead to desired outcomes and behaviors.
Required Qualifications
  • Minimum of 2 years of hands-on experience in data analytics, proficient in quantitative analytics tools (SQL, SAS, R, Python, etc.).
  • Intermediate proficiency in Microsoft Windows applications (PowerPoint, Word, Excel).
  • Experience in retail analytics with a proven track record of delivering impactful insights.
  • Ability to work independently, recognizing and resolving issues effectively.
  • Strong problem-solving skills with a focus on identifying root causes in a dynamic environment.
  • Self-motivated team player capable of advocating for stores and field leadership.
  • Ability to manage multiple projects simultaneously.
Preferred Qualifications
  • Bachelor's degree in a quantitative field or concentration in data analytics.
  • Experience presenting analytical findings to diverse audiences.
  • Ability to clearly communicate complex analytical results to non-analytic peers and internal stakeholders.
  • Advanced proficiency in Microsoft Windows applications (PowerPoint, Word, Excel).
  • Expertise in SQL, SAS, Teradata, and Microsoft Excel/PowerPoint for data extraction, manipulation, analysis, and storytelling.
  • Strong interpersonal and communication skills, capable of influencing at all organizational levels.
  • Experience in retail pharmacy or equivalent retail experience.
Education

Bachelor's degree or equivalent work experience is required.

Compensation and Benefits

The typical pay range for this role is between $46,000 and $122,400 annually. This range represents the base salary for all positions within this job grade. Actual salary offers will depend on various factors, including experience, education, and geography. This position is also eligible for a bonus, commission, or short-term incentive program.

In addition to competitive compensation, CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees also receive fully-paid term life insurance, short-term and long-term disability benefits, and access to numerous well-being programs and educational assistance.

CVS Health values the well-being of its employees and provides generous Paid Time Off (PTO), vacation pay, and paid holidays throughout the year.

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