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Senior Pharmacy Operations Analyst

2 months ago

Woonsocket, Rhode Island, United States CVS Health Full time
Join CVS Health and Make a Difference

At CVS Health, we are united by a clear mission: to bring our heart to every moment of your health. This commitment drives us to provide enhanced, human-centered healthcare in a rapidly evolving environment.

Our core values, centered around compassion, empower every employee to play a vital role in transforming our culture and advancing our capacity to innovate. We strive to make healthcare more personal, convenient, and affordable for all.

Position Overview

This role is hybrid, allowing for a blend of remote and in-office work at a CVS corporate location. If you are driven by the desire to create a significant impact in the healthcare sector, tackle complex challenges, and leverage data and technology to support patients in achieving better health outcomes, consider joining our Pharmacy Operations Professional Standards Insights team.

The Senior Analyst for Pharmacy Operations, Professional Standards - Insights will play a crucial role in supporting our comprehensive professional practice and regulatory compliance initiatives within both front store and pharmacy operations.

Key Responsibilities:
  • Provide analytical support to enhance our strategic initiatives aimed at identifying and addressing compliance insights while improving behaviors in the field and stores.
  • Translate intricate analyses and extensive datasets into actionable insights for both field and senior leadership teams.
  • Offer comprehensive support for the Operational Insights (OpI) program, which is designed to promote compliance best practices across the field and stores, including conducting quality checks for results and regular updates.
  • Facilitate operational communications and act as a liaison with key stakeholders, including corporate and field colleagues.
  • Foster simplicity and efficiency in work processes while remaining adaptable to new projects and priorities.
  • Support Retail Operations and Professional Standards by providing collaborative insights to ensure our efforts yield the desired outcomes and behaviors.
Required Qualifications:
  • Minimum of 2 years of hands-on experience in data analytics, proficient in quantitative analytics tools (SQL, SAS, R, Python, etc.).
  • Intermediate proficiency in Microsoft Windows applications (PowerPoint, Word, Excel).
  • Experience in retail analytics with a proven track record of delivering impactful insights.
  • Ability to work independently, recognizing and resolving issues effectively.
  • Strong problem-solving skills with a focus on identifying root causes in a dynamic environment.
  • Self-motivated team player, capable of advocating for stores and field leadership.
  • Ability to manage multiple projects simultaneously.
Preferred Qualifications:
  • Bachelor's degree in a quantitative field or concentration in data analytics.
  • Experience presenting analytical findings to diverse audiences.
  • Ability to clearly explain complex analytical results to non-analytic peers and internal stakeholders.
  • Advanced proficiency in Microsoft Windows applications (PowerPoint, Word, Excel).
  • Expertise in SQL, SAS, Teradata, and Microsoft Excel/PowerPoint for data manipulation and storytelling.
  • Strong interpersonal and communication skills, capable of influencing at all organizational levels.
  • Experience in retail pharmacy or equivalent retail experience.
Education:

Bachelor's degree or equivalent work experience is required.

Compensation and Benefits:

The typical pay range for this role is $46,000 to $122,400. This range represents the base hourly rate or annual salary for all positions within this job grade. Actual salary offers will depend on various factors, including experience, education, and location. This position is eligible for a bonus, commission, or short-term incentive program in addition to the base pay range.

In addition to competitive compensation, CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees also receive fully-paid term life insurance, short-term and long-term disability benefits, and access to numerous well-being programs, education assistance, and employee discounts.

We also provide Paid Time Off (PTO) and paid holidays throughout the year, with time off policies aligned with state laws and company policies.