Director of Front Office

3 weeks ago


Eugene, Oregon, United States Real Hospitality Group Full time
Job Title: Director of Front Office

Real Hospitality Group is seeking a highly skilled and experienced Director of Front Office to join our team. As a key member of our hotel management team, you will be responsible for leading the Front Office department and ensuring exceptional guest service and hotel operations.

Key Responsibilities:
  • Lead and manage the Front Office team to deliver outstanding guest service and hotel operations.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Monitor and analyze Front Office performance metrics to identify areas for improvement.
  • Collaborate with other hotel departments to ensure seamless operations and excellent guest experience.
  • Ensure compliance with company policies and procedures.
Requirements:
  • 5+ years of experience in Front Office management in a hotel or hospitality environment.
  • Proven track record of delivering exceptional guest service and hotel operations.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

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