Front Desk Associate

3 days ago


Eugene, Oregon, United States Courtesy Inn Full time
Job Summary

We are seeking a highly motivated and organized Front Desk Associate to join our team at Courtesy Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling check-in and check-out procedures, and maintaining a clean and tidy work environment.

Key Responsibilities
  • Provide warm and welcoming service to guests, ensuring a positive experience from arrival to departure
  • Process guest check-in and check-out, including room assignments, key distribution, and payment collection
  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records and reports, including guest information and room status
  • Collaborate with housekeeping and other departments to ensure seamless guest experiences
  • Stay up-to-date on hotel amenities, services, and promotions to provide informed recommendations to guests
  • Perform various administrative tasks, including data entry and filing
Requirements and Qualifications
  • High school diploma or equivalent required; previous customer service experience preferred
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
  • Basic computer skills and proficiency in Microsoft Office
  • Availability to work a variety of shifts, including evenings and weekends

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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