Credit Union Collection Specialist

2 days ago


Glendale, Arizona, United States Global Credit Union Full time
Job Summary

We are seeking a highly skilled and experienced Credit Union Collection Specialist to join our team at Global Credit Union. As a Credit Union Collection Specialist, you will be responsible for performing collection activities on assigned accounts, responding to member inquiries, and analyzing and recommending adverse actions on accounts.

Key Responsibilities
  • Contact members regarding delinquent financial obligations and make arrangements for repayment.
  • Respond to member inquiries regarding financial obligations owed to the credit union.
  • Perform "skip-traces" as required.
  • Analyze and initiate documentation necessary for refinancing loans and loan extension requests.
  • Analyze and recommend to supervisors, when appropriate, adverse actions on accounts to include, but not limited to, repossessions, closure of credit limits, blocks on credit and debit cards, legal actions and account codes to alert other credit union departments of potential losses.
  • Perform other duties as assigned.
Qualifications

We are looking for a highly motivated and experienced individual with a strong background in financial services and collections. The ideal candidate will have a high school diploma or equivalent and a minimum of six months of experience with direct and varied member contacts at the credit union. The candidate must also have good verbal communication skills and the ability to work in a fast-paced environment.

Benefits
  • Short-term and long-term incentives
  • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
  • 401(k) plan with a 5% match
  • Employee Assistance Program (EAP)
  • Life and disability coverage
  • Voluntary cash benefits for accident, hospitalization and critical illness
  • Tuition Reimbursement
  • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays


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