Team Lead

6 days ago


New York, New York, United States Dave's Hot Chicken Full time

Job Summary:

We are seeking a highly motivated and organized Shift Leader to join our team at Dave's Hot Chicken. As a Shift Leader, you will be responsible for maintaining a positive and upbeat atmosphere for our team and guests. You will supervise fellow Team Members, monitor their performance, and ensure they comply with company and safety policies.

Key Responsibilities:

  • Supervise and lead a team of Team Members to ensure excellent customer service and a smooth restaurant operation.
  • Monitor and maintain high standards of quality, safety, and cleanliness in the restaurant.
  • Manage inventory, labor costs, and maintain accurate records.
  • Develop and implement strategies to improve restaurant performance and customer satisfaction.
  • Communicate effectively with Team Members, management, and guests to ensure a positive dining experience.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • High school diploma or equivalent required; current student or higher education preferred.
  • Must be at least 18 years old and fluent in English.
  • Certified in all stations following the DHC Training Program.
  • Flexibility to work nights, weekends, holidays, opening and closing shifts.
  • Ability to stand for long periods of time and work in a fast-paced environment.
  • Ability to bend and stoop and lift 50 – 75 lbs comfortably.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment.
  • A chance to be part of a successful and growing company.


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