Automotive Production Manager
4 weeks ago
As a Technician Production Manager at CarMax, you will play a critical role in ensuring the efficient flow of vehicles through the reconditioning process. Your responsibilities will include controlling the distribution of CQI/VQI starts, parts return cars, and rechecking vehicles to achieve daily and weekly production targets in the mechanical work zone. You will also be responsible for maintaining Tech billed hours per CQI/VQI at or below CarMax standards and overseeing the Big Approval Process for mechanical inspection. Additionally, you will partner with other functional areas and managers to collaborate on questions regarding vehicle quality and potential kicks. Your role will also involve participating in and ensuring compliance with all CarMax training and process initiatives, performing Asset Protection and EH&S responsibilities, and ensuring positive associate engagement through consistent use of the Associate Care and Communication (AC&C) tools. Furthermore, you will manage associate performance by using Managing to the Individual (MTI) and performance management tools, and drive team and store performance by maintaining comeback standards and QPI goals at or below company targets. If you have a strong background in automotive production and a passion for leading high-performing teams, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Control the flow of vehicles through the reconditioning process
- Maintain Tech billed hours per CQI/VQI at or below CarMax standards
- Oversee the Big Approval Process for mechanical inspection
- Partner with other functional areas and managers to collaborate on vehicle quality and potential kicks
- Participate in and ensure compliance with all CarMax training and process initiatives
- Perform Asset Protection and EH&S responsibilities
- Ensure positive associate engagement through AC&C tools
- Manage associate performance using MTI and performance management tools
- Drive team and store performance by maintaining comeback standards and QPI goals
Requirements:
- 1 Year of experience as a Manager or Automotive Technician preferred
- Basic computer skills
- Ability to read, interpret, and transcribe data to maintain accurate records
- Ability to multi-task in a high-energy, fast-paced work environment
- Ability to speak, listen, and write effectively in dealing with customers and associates across departments
Working Conditions:
May require walking or standing for an extended period of time
Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
Rotating schedule with shifts that will include nights, weekends, holidays, and 12-hour days
Occasional travel for meetings, training, and special assignments
Adheres to all CarMax Policies, including but not limited to, Asset Protection, EH&S, and Standards of Professional Appearance
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