Retail Store Manager

4 weeks ago


Sterling, Virginia, United States Portables Full time
Job Overview

As a Retail Team Manager at Portables, an AT&T Authorized Retailer, you will be the driving force behind your team, responsible for recruiting, training, and developing valuable leaders for the future. Your primary goal will be to manage the retail staff through the development and implementation of sales procedures, ensuring profitability and maintaining a positive and upbeat attitude.

Key Responsibilities:

  • Provide a professional working environment and serve as a role model for all employees.
  • Maintain an "I can help you with that" attitude with customers at all times.
  • Greet customers and ensure they feel welcome and valued.
  • Learn and sell all of AT&T's products and services.
  • Ensure customer satisfaction and loyalty by creating value around all products and services.
  • Achieve store and individual sales goals to maximize commissions.
  • Drive sales performance through coaching and training the team in proper customer service and closing skills.
  • Stay up to date on AT&T product knowledge and industry information.
  • Maintain all location operations, including inventory, daily paperwork, schedules, and loss prevention.
  • Be open to feedback from supervisors and peers to foster growth as a leader.

Requirements:

  • Consistent and punctual attendance.
  • Work a minimum of 40 hours per week as a non-exempt (hourly).
  • Ability to work holidays, product launch days, and weekends as store needs demand.
  • Excellent problem-solving skills.
  • Ability to interpret and analyze sales and commission reports.
  • Train, motivate, and inspire a team to achieve maximum results.
  • Complete weekly one-on-ones with each team member and monthly store meetings with all staff.
  • Ensure audit compliance at all times.
  • Must have reliable transportation and a valid driver's license.
  • Ability to stand, walk, or otherwise be mobile on the sales floor for hours at a time.
  • Ability to lift at least 10 pounds.
  • Must be at least 18 years of age.

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance


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